Thank you for accessing ("this Website"). This Website is operated Ltd.

ChaletFinder acts as a portal and a matchmaking service to match holidaymakers with accommodation. We act as an advertising agent and matchmaker for chalet operators. When operators receive a booking, they are contracting with the guest direct and not ChaletFinder and are responsible for enforcing their own terms and conditions.

Unless explicitly stated otherwise, any new features that augment or enhance the current Service shall be subject to these Terms.

Acceptance Of Terms

By using this Website you signify your acceptance of these Terms in return for which we grant you access to the Service. If at any time you do not wish to accept these terms then you should not use this Website.

This Website contains links to other websites and web pages and services operated by us (" Ltd Online Sites"), and your use of each Ltd Online Site is also subject to these Terms and the other terms and guidelines (if any) contained within each Ltd Online Site. In the event that any of the terms, conditions and notices contained herein conflict with the terms and guidelines contained within any particular Ltd Online Site, then the terms and guidelines relating to the particular Ltd Online Site shall prevail.

From time to time we may change these Terms. Accordingly, please continue to review these Terms whenever accessing or using this Website. If we change these terms then we will endeavour to post a notice on this Website drawing the changes to your attention.

We reserve the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Service (or any part thereof) with or without notice. You agree that we shall not be liable to you or to any third party for any modification, suspension or discontinuance of the Service.


ChaletFinder provides space for you to display information about your holiday property to prospective guests, and to generate new direct enquires and referrals.

Direct enquiries are sent to you directly by the prospective guest through your property listing on ChaletFinder. These enquiries are sent via email to the email address set in your admin area of the owner portal, for you to respond to the enquiry directly. Please note that ChaletFinder does not receive the response that you send to the prospective guest.

ChaletFinder also generates non-direct enquiries that are not property specific. ChaletFinder uses the data about your holiday property to match these enquiries to holiday properties meeting requirements, in order to generate referrals. These referrals are passed to you via email to the email address sent in your admin area of the owner portal, for you to respond to the enquiry directly. Please note that ChaletFinder does not receive the response that you send to the prospective guest.

Please note that you are contracting with the guests on your own terms for their potential rental of your property. disclaims all liability (as provided for in law) in respect of communications, transactions and payments carried out between you and the guests referred by ChaletFinder.


ChaletFinder uses the data we hold about your property to match enquiries that are not property-specific.


ChaletFinder operates on a fixed fee pricing structure per property.

Monthly subscription is charged at £15 per property per calendar month.

Annual subscription is charged at £180 per property per year.

All prices are VAT applicable and subject to current exchange rates provided by HMRC.

Volume discounts are applied for accounts listing 10 or more properties.

All advertisements will auto renew (not including additional advertising). If you do not wish to renew your advertising with ChaletFinder, notification must be sent within 30 days prior to your roll over renewal date. Please send notification of your wishes to

ChaletFinder reserves the right to change pricing at any time. There are no commission fees due on any bookings generated via ChaletFinder.

Fees Dues

Late payments will incur a 10% penalty charge.

Advertisers are responsible for paying any bank charges for sending payments. ChaletFinder is responsible for any bank charges incurred for receiving payments.


ChaletFinder is subject to no advertising restrictions, other than those set by law.

Governing Law and Jurisdiction

These Terms are governed by the laws of England and Wales and you irrevocably agree that the courts of England are to have exclusive jurisdiction in relation to any claim that you may bring against us arising out of a dispute relating to these Terms, this Website or the Service.

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